Care and Repair

PRODUCT CARE

Laura Tosato jewelry has been designed and manufactured to the highest quality standards. Proper care and maintenance will preserve the beauty and shine of your jewelry. Periodic examination of clasps and settings to ensure a secure fit is recommended.

Take care to avoid exposing jewelry to substances containing bleach or ammonia and remove your jewelry before swimming in chlorinated water or the ocean. Always put your jewelry on after you dress to avoid contact with perfumes, cosmetics or other household chemicals.

Materials

Our stones and materials are products of nature. Therefore, variations in color, pattern, texture and veining are present and regarded. These differences and variations in stone are considered as the beauty of natural stone instead of flaws. Makes each piece unique and special. One of a kind.

Laura Tosato’s jewelry pieces are 100% handcrafted by skilled artisans in the Dominican Republic with locally sourced high-quality materials. The uniqueness of the materials and the technique of the artisans come together in each design to create a one of a kind gorgeous piece.

Because all of the jewelry is handmade, there may be some slight imperfections. These imperfections in no way affect the quality of the pieces and can actually make them more special. These small imperfections are organic to the process and contribute to the uniqueness of each piece. Not every piece will have an imperfection, but it is important to understand that anything handmade will be different each time.

When you purchase a piece of handmade jewelry from Laura Tosato, you are buying a one of a kind item. Laura has carefully designed your piece and taken the time to create it. It takes a lot of work and passion to create a piece of jewelry by hand and the result is always a beautiful and unique piece.

Storage

When it is not being worn, always store your jewelry in its original box. If this is impractical, use a suitably lined box or protective pouch. To avoid scratches, each piece of jewelry should be stored separately and bracelets should always be stored flat.

Silver

Exposure to air, dust or other elements, particularly those containing sulfur, may cause sterling silver to tarnish more rapidly. There are a number of non-abrasive polishes on the market specifically designed to remove tarnish. Always read the warning label and take care when using polishes on jewelry containing gemstones. Never store your Laura Tosato Silver jewelry in a leather pouch or bag.

18kt Gold Vermeil

Our Gold Vermeil jewelry is produced with .925 Sterling Silver and is expertly coated with 7 layers of 18k gold making it extremely durable and with a beautiful tone, specially treated to resist tarnish by use of an additional clear protective coating. To clean Gold Vermeil Jewelry, simply use a clean cotton cloth. Never use silver polish or tarnish removers on Laura Tosato’s gold vermeil jewelry as you may damage the finish.

Gemstones

Special attention should be paid to Laura Tosato gemstone jewelry. Avoid extreme temperature changes and contact with household chemicals. Never expose stones to hot solutions, abrasive cleaners or ultrasonic cleaners. With the exception of pearls, which require special care, gemstones may be cleaned with a non-abrasive jewelry cleaner.

Leather

Avoid contact with water or other liquids. If your Laura Tosato leather bracelet becomes soiled, it can be cleaned with saddle soap followed by a treatment leather beeswax polish.

Ring Sizes

Laura Tosato’s rings are adjustable and fit a wide range of our valued customers. Rings may be adjusted from sizes US 5.5 to US 8.5. However due to the custom nature of our products, you can request special sizing, please email info@lauratosato.com.com

Repairs

Please accept our deepest apologies if any of our products need repair. Please contact the repairs department at info@Lauratosato.com.com to arrange any repairs. All repairs are handled on a case-by-case basis. Charges are assessed once the item for repair has been received and evaluated by the LAURATOSATO.COM Repair Representative.

If your order arrives broken or in an unacceptable condition, please inform the repairs department immediately. We apologize in advance for any inconvenience if this occurs and there will be no charge for this kind of repair. Please email the repair department at repairs@Lauratosato.com.com Please ship the order back within 15 days to avoid any delays or penalties.

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